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Cosmetic Skin Solutions ships to all 50 states including US Territories such as Puerto Rico. Restricted International territories include Iraq, Pakistan, Afghanistan, or Syria. Domestic shipping methods include USPS First Class Mail with an estimated delivery time frame of 5-7 business days and USPS Priority Mail with an estimated delivery time frame of 2-4 business days. International shipping methods include USPS Priority with an estimated delivery time of 6-10 business days and USPS Priority Express with an estimated delivery time frame of 3-5 business days. We also offer DHL with an estimated delivery time frame of 2-3 business days. Please allow 1-2 days for processing and shipping of your order. Please note that the time frames are estimated by the Postal Carriers. Delivery can be well beyond the estimated time frame. If this occurs, please contact the Carrier and provide to them the tracking number to find the status of the shipment.

Cosmetic Skin Solutions does ship to valid APO/FPO/AE Military addresses, P.O boxes, and domestic hotels with confirmed mailing addresses. We do not ship to International hotels. If an order is placed having an International hotel mailing address the buyer will be contacted and a residence address will need to be provided. It is imperative we receive a valid address. If you are unsure to the accuracy of your full mailing address or vacation address, please contact your nearest United States Postal Service (USPS) in order to receive the correct address. If shipping to a domestic hotel, please contact us following your order so that we may request information about the duration of your stay to determine if it’s sufficient with the shipping method you selected. We will not be held responsible for lost packages resulting from insufficient, non-deliverable mailing addresses, or if the hotel guest has left outside of the estimated shipping time frame selected for their order.

Once your order has shipped, you will receive a shipment confirmation e-mail with a tracking number so you may track the status of your order. Please contact us if you notice a tracking scan indicating “package missing”, or if the scan has not been updated within 3 days.

Due to the various differences in delivery locations and Postal carrier delivery protocols, please be aware that your order will be shipped exactly to the mailing address you provide. If your address requires access to a postal locker requiring a key, the courier will place a key in your mailbox to access this larger postal locker to retrieve your order. If you receive a notice from the USPS indicating delivery was attempted due to the non-presence of a resident, delivery will be re-attempted on the following date indicated on the notice, or you may pick up the package at the nearest Post Office address also indicated on the notice.

If for any reason you are not satisfied with your Cosmetic Skin Solutions order, you may return or exchange it in its packaging with the original packing slip within 30 days of purchase. In order to return or exchange an item(s), please contact us. Upon receipt of the returned item(s), please allow 1-3 days to process the refund, less restocking fees if applicable, less shipping costs needed to make the return. If promotions are applied or rewards points redeemed for the returned order, these discounts will be deducted from the reimbursement amount. Items received more than 30 days after the purchase date may not be returned or exchanged unless otherwise noted. Only products purchased directly from Cosmetic Skin Solutions can be returned or exchanged. If an item is purchased from an authorized reseller, items must be returned back to the original place of purchase with exception to special circumstances. Please contact us if you have any questions with your ordering process.

Optional Insurance:

To guarantee your shipment against from becoming lost in transit, damaged, or at a complete loss, purchasing insurance for your order guarantees the reimbursement to the full value of the order. The cost of this service is $10.00 US.

Optional Signature Confirmation:

A signature will be required upon delivery of your order. This only applies to Domestic Orders. The cost of this service is $5.00 US.

Cosmetic Skin Solutions accepts various forms of payments. We accept Visa, MasterCard, Discover, American Express, PayPal, Shop Pay, Checkout with Amazon, or internationally accepted credit cards. You will be prompted to enter payment information on the Review and Payment page which is the last step of checkout. Credit card information is safe and secure. Payment information is not stored. Please view our Site Security and Privacy Policy page at the link on the footer of the page, or please click the security seals on the checkout page for authentication. To pay using wire transfer T/T, a custom sales order is needed. Once approved, we will provide banking details required to initiate the wire transfer. If you have any questions or problems during checkout, please call us Toll-Free 1.866.249.7817, or e-mail us on our Contact Us page.

All online orders placed on the Cosmetic Skin Solutions e-commerce site, including Amazon, or PayPal will not be subject to sales tax. This is subject to change applicable if new laws mandate the collection of sales tax imposed for online retailers in each state.

There is no maximum purchase price allowed on our site however each order is subsequent to review and approval through our merchant gateway. If you are interested in purchasing a larger amount of product, please contact us for more information on how to qualify for wholesale pricing.

Cosmetic Skin Solutions, LLC Privacy Policy

Protecting your private information is our number one priority. This Statement of Privacy applies to Cosmetic Skin Solutions, LLC (CSS) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Cosmetic Skin Solutions and DermaCessityGold, LLC (DCG is a Cosmetic Skin Solutions, LLC company). E-commerce sites can be accessed at the following URL web links www.cosmeticskinsolutions.com and www.dermacessitygold.com. By using the CSS and DCG website, you consent to the data practices described in this statement.

Collection of your Personal Information CSS may collect personally identifiable information. If you purchase CSS’s products and services, we collect your name, billing address, shipping address, e-mail address, and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future only from consent from the customer.

CSS encourages you to review the privacy statements of websites you choose to link to from CSS so that you can understand how those websites collect, use and share your information. CSS is not responsible for the privacy statements or other content on websites outside of the CSS website.

Use of your personal information

CSS collects and stores your personal information to operate its website to deliver the services you have requested. CSS may also use your personally identifiable information to inform you of other products or services available from CSS and its affiliates. CSS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

CSS does not sell, rent or lease its customer lists to third parties. CSS may send you an e-mail or postal mail, provide customer support and order shipment and tracking notifications via e-mail.

CSS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(a) Conform to the edicts of the law or comply with legal process served on CSS or the site;

(b) Protect and defend the rights or property of CSS; and,

(c) Act under exigent circumstances to protect the personal safety of users of CSS.

Security of your personal information

To secure your personal information from unauthorized access, use or disclosure, CSS uses the following authorities for authentication; Doctor Certified, McAfee, Norton Secured, Authorize.net, and Trustwave. When personal information such as a credit card number is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Please see security seal information posted above the Privacy Policy.

Opt-out and unsubscribe to our newsletter

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information via our newsletter. Users may opt-out of receiving any or all communications from CSS by contacting us on the contact us form.

Changes to this statement

CSS will occasionally update this Statement of Privacy to reflect company and customer feedback. CSS encourages you to periodically review this Statement to be informed of how CSS is protecting your information.

Contact information

CSS welcomes your questions or comments regarding this Statement of Privacy. If you believe that CSS has not adhered to this Statement, please contact CSS on our Contact Us page